Privacy policy
WILLIAMS SYNDROME ASSOCIATION INC ("Company," "we," "us," or "our") respects the importance of personal information and seeks to handle customer data responsibly when individuals visit Cedarry.shop, browse wardrobe and clothing-storage products, place orders, request assistance, or otherwise communicate with us.
This Privacy Policy describes the categories of information that may be collected, how that information may be used, circumstances in which information may be disclosed, and certain privacy choices that may be available to customers.
1. Information You Provide
Depending on your interaction with Cedarry.shop, we may collect information such as:
- Name;
- Shipping address;
- Billing address;
- Email address;
- Telephone number if provided;
- Order information;
- Product selections;
- Payment-related transaction information;
- Return and refund information;
- Customer service correspondence;
- Delivery information;
- Information voluntarily submitted through forms; and
- Other information reasonably necessary to provide requested services.
Customers should not provide unnecessary confidential information in ordinary emails or customer-service messages.
2. Information Related to Purchases
When you purchase a wardrobe organizer or clothing-storage product, we may process information associated with the transaction, including:
- Products purchased;
- Quantity;
- Order value;
- Payment status;
- Shipping destination;
- Delivery status;
- Order date;
- Return status; and
- Customer communications concerning the transaction.
Payment credentials may be processed by third-party payment providers rather than directly stored by us.
3. Automatically Collected Information
When you visit the website, certain technical information may be collected automatically.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Approximate location information;
- Pages viewed;
- Referring website;
- Visit timestamps;
- Website interaction information;
- Error information; and
- Security-related technical information.
This information may help us maintain website functionality, identify technical problems, understand website usage, and protect the site against fraudulent or malicious activity.
4. Cookies and Similar Technologies
Cedarry.shop may use cookies and comparable technologies.
Depending on their function, these technologies may be used to:
- Maintain website functionality;
- Remember certain settings;
- Understand how visitors use the website;
- Improve page performance;
- Measure website activity;
- Support security functions; or
- Assist with relevant marketing activities where permitted.
Browser settings may allow you to restrict or delete certain cookies. Some website features may function differently if cookies are disabled.
5. How We Use Information
Personal information may be used for purposes such as:
- Processing orders;
- Arranging delivery;
- Confirming transactions;
- Handling returns and refunds;
- Responding to customer inquiries;
- Providing customer support;
- Maintaining business records;
- Improving website functionality;
- Understanding product and website usage;
- Preventing fraud;
- Detecting security incidents;
- Enforcing our agreements;
- Complying with legal obligations; and
- Establishing, exercising, or defending legal rights.
6. Communications
We may send transaction-related communications such as:
- Order confirmations;
- Shipping notifications;
- Delivery-related messages;
- Refund confirmations;
- Return correspondence;
- Security notices; and
- Responses to customer inquiries.
Where promotional communications are sent, customers may have an opportunity to unsubscribe.
Unsubscribing from marketing messages does not necessarily stop essential transactional or service-related communications.
7. Information Sharing
We may share information with carefully selected service providers when reasonably necessary to operate the store.
These may include:
- Payment processors;
- Shipping companies;
- Website hosting providers;
- Technology providers;
- Customer-service systems;
- Analytics providers;
- Security providers;
- Professional advisers; and
- Other vendors performing services on our behalf.
We may also disclose information where legally required or reasonably necessary to protect our rights, customers, property, systems, or business operations.
8. Legal and Regulatory Disclosures
Personal information may be disclosed where reasonably necessary to:
- Comply with applicable law;
- Respond to a lawful governmental request;
- Comply with a court order or legal process;
- Investigate suspected fraud;
- Protect the security of our systems;
- Enforce contractual rights; or
- Defend or pursue legal claims.
9. New Jersey Data Privacy Law
New Jersey's Data Privacy Act became effective January 15, 2025 and establishes certain rights concerning personal data and sensitive data for qualifying New Jersey consumers and imposes obligations on covered controllers and processors.
Where the New Jersey Data Privacy Act applies to our processing activities, applicable rights may include rights concerning access or confirmation of processing, correction of inaccurate information, deletion, and other statutory rights.
The applicability of particular provisions depends on statutory thresholds, exemptions, the type of information involved, and the nature of the business or processing activity.
10. Sensitive Information
Sensitive information may receive additional protection under applicable law.
We do not request sensitive personal information merely to purchase ordinary clothing-storage products. Customers should avoid submitting sensitive information unless it is genuinely necessary and requested through an appropriate channel.
Where applicable law requires consent or imposes additional restrictions on processing sensitive information, we intend to comply with those requirements.
11. Privacy Requests
If applicable law provides you with privacy rights, you may contact us regarding a request concerning your personal information.
Requests may include, where legally applicable:
- Access or confirmation;
- Correction;
- Deletion;
- Questions concerning processing;
- Other statutory privacy requests.
We may need to verify the identity of the requester before completing certain requests.
Contact:
12. Data Retention
We generally retain information for as long as reasonably necessary for legitimate business purposes, including order fulfillment, accounting, customer support, fraud prevention, dispute resolution, legal compliance, and recordkeeping.
Different categories of information may be retained for different periods.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
Nevertheless, no electronic system, internet transmission, or storage method can be guaranteed to be completely secure.
Customers should also take reasonable precautions when using the website and communicating online.
14. Children's Privacy
Cedarry.shop is not intended to knowingly collect personal information from children in violation of applicable law.
If a parent or guardian believes that a child has submitted personal information in circumstances where collection was not appropriate, the parent or guardian may contact us for review.
15. Business Transactions
If the Company becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information associated with customers may be transferred as part of the relevant business transaction, subject to applicable law.
16. Third-Party Websites
The website may contain links to third-party websites or services.
Third-party websites operate under their own privacy practices. Once you leave Cedarry.shop, their policies may apply instead of this Privacy Policy.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, business practices, or legal obligations change.
The effective date at the beginning of this document will indicate the current version.
18. Privacy Contact
WILLIAMS SYNDROME ASSOCIATION INC
243 Broadway Unit 9188
Newark, NJ 07104
United States
Privacy Contact: XAVIER PERRY EVANS
Email: [email protected]