Contact information
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Cedarry.shop believes that a straightforward customer-service channel is an important part of a dependable online shopping experience. Customers are welcome to contact us with questions about products, orders, deliveries, returns, refunds, privacy, or website policies.
Business Information
Company Name: WILLIAMS SYNDROME ASSOCIATION INC
Business Address:
243 Broadway Unit 9188
Newark, NJ 07104
United StatesReturn Address:
243 Broadway Unit 9188
Newark, NJ 07104
United StatesPrimary Contact
Contact Person: XAVIER PERRY EVANS
Email: [email protected]
Customer Service Topics
Our contact channel may be used for questions concerning:
- Wardrobe organizers;
- Clothing-storage products;
- Product dimensions;
- Storage capacity;
- Product materials;
- Order status;
- Payment-related order questions;
- Shipping;
- Tracking;
- Delivery problems;
- Damaged packages;
- Missing components;
- Incorrect products;
- Returns;
- Refunds;
- Exchanges where available;
- Privacy questions;
- Website functionality; and
- Legal or policy inquiries.
Product Questions
Before purchasing a storage product, customers are encouraged to review the product description and available dimensions carefully.
If additional clarification is necessary, customers may contact us with the product name and the specific question.
For questions concerning fit, customers should provide the relevant space dimensions when practical.
Order Questions
For an existing order, please include the order number whenever possible.
A useful order inquiry may include:
- Order number;
- Purchaser name;
- Product name;
- Date of purchase; and
- Description of the issue.
Providing complete information can reduce unnecessary back-and-forth communication.
Shipping Issues
If a shipment is delayed, damaged, missing, or appears to contain the wrong item, contact us as soon as reasonably possible.
For damaged shipments, photographs of the packaging and product may be useful.
Return and Refund Requests
Customers should contact us before sending merchandise back whenever possible.
Please provide the order number and reason for the requested return.
The return address should not be treated as confirmation that a return has already been approved.
Privacy Requests
Privacy-related questions and applicable data-rights requests may be submitted to:
Where verification is legally permitted or required, we may ask for reasonable information to confirm the identity of the requester.
Legal and Policy Communications
Questions concerning the Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, or Legal Notice may be directed to the same email address.
Communication Guidelines
Please avoid sending unnecessary sensitive information through ordinary email.
In particular, do not include complete payment-card numbers, passwords, authentication codes, or other confidential credentials unless specifically requested through an appropriate secure process.
Response Expectations
We aim to review and respond to customer inquiries within a reasonable period.
Response times can vary depending on:
- Order volume;
- Weekends and holidays;
- Carrier investigations;
- Technical issues;
- The complexity of the inquiry; and
- The amount of information required to investigate the matter.
Customers with urgent address-correction requests should contact us immediately because an order may become difficult to modify after shipment.
Official Contact Details
WILLIAMS SYNDROME ASSOCIATION INC
243 Broadway Unit 9188
Newark, NJ 07104
United StatesXAVIER PERRY EVANS
[email protected]